Shopping Guide
Easy shop & Fast shipping!
  • Registration
  • Order
  • Payment
  • International Shipping
  • Exchange & Return
Delivery Companies that we use.
DHL Express
Fedex Express
EMS Express (Post office)
K-Pack Standard (Post office)
Delivery Time (ETA - Estimated Time of Arrival) - USA, UK, Germany Australia and all major countries
Express (DHL, Fedex, and EMS) takes only 2~4 days for the delivery.
Standard takes about 3~7 days(14 days maximum) for the delivery.
to The Others Countries : It usually takes the same delivery time but it depends on the customer's region and transportation circumstance.
Tracking number Email Notification
When Konova ships the customer's order, the customer will receive an email with a tracking number.
If the Order Status is 'Complete', the customer can check the tracking number in the order detail page.
Guest Customers will receive the Email Notification, too.
Customs Clearance (Import duty and tax)
Customers should check the import customs clearance and cover all expenses.
Please note that import duties and taxes are totally buyer's responsibility.
Please let us know if there is any better way to reduce or avoid duty and tax.